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rasemuae

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Reply with quote  #1 
Where to get the  V1.2 SP3 please ?? 
dwcraig1

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Reply with quote  #2 
https://redirect.viglink.com/?format=go&jsonp=vglnk_148359602427212&key=ccc2217bc2b75c4bdf5f7e57267f0464&libId=ixjyq4sw010009xy000DLqiyi2ag0&loc=https%3A%2F%2Fevolvapor.forumchitchat.com%2Fpost%2Fearly-firmware-7508618%3Fpid%3D1293056071&v=1&out=https%3A%2F%2Fdownloads.evolvapor.com%2FSetupES250.exe&ref=https%3A%2F%2Fevolvapor.forumchitchat.com%2F%3Fforum%3D454151&title=Early%20Firmware%20-%20Evolv%20DNA%20Forum&txt=https%3A%2F%2Fdownloads.evolvapor.com%2FSetupES250.exe

Darn that's a lot of text, must be a better way...........but it does work.

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rasemuae

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Reply with quote  #3 

thanks man ,,,,, getting it now,,,, yet I remember doing that try as well but no luck of fixing the issue.

Crossing fingers here.  

rasemuae

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Reply with quote  #4 
Yah, no luck, did the same on other computers also ... same issue. 
Any way or method to do a reset on the device it self ?? 

James

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Reply with quote  #5 
What issue are you trying to fix?
rasemuae

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Reply with quote  #6 
Quote:
Originally Posted by James
What issue are you trying to fix?


Hi.. it's in one of my posts. However, with my new therion 75 DNA I'm enable to connect it to the pc.

With my IT team we tried more than a pc
More than 4 USB cables
All works perfectly but not with the new therion 75
Installed older versions of the escribe logging in as admin / installing as admin and unfortunately no way to connect the therion 75 to any pc.
Issue is a month back on a Freind PC and it did connect
I used his pc today, same PC and cannot be connected.
I gave up after 3 days of traying all combinations and ways .

If anyone can help me out in here I will be greatfull ..

Thanks
retird

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Reply with quote  #7 
From what I gather from your posts you have a properly operating PC (Windows version ?) and not using a Mac computer, you have a properly installed version of EScribe (version 1.2.SP5a), you have a known good USB data/charge cable, and you have a functioning (capable of vaping) Therion 75 (should have firmware version 2016-06-05 installed).

It seems you have diligently tried to address the issue of the device not being recognized by EScribe thus it seems to me there is an issue with the device (possibly a faulty connection at the USB connector). Does the device charge when connected to a USB charger? Since it is new you might send it back to the vendor for warranty repair/replacement.  You might also complete a ticket with Evolv explaining your issue and they will reply back to you and they could recommend you send the DNA board to them for evaluation and replacement under the terms of their 1 year warranty.

To fill out a ticket with Evolv:

https://helpdesk.evolvapor.com/index.php?a=add&category=1



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rasemuae

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Reply with quote  #8 

Yah I agree. Issue with the DNA chip. 

Windows7 Pro and other versions also, 2-3 PC and 5 USB cables ....  did not work; 

USB connector is about fine, charging , vaping connecting to the PC but not seen by Escribe. 

Filled the ticket as per your kind advice, being in the UAE / Dubai will be hard to get it fixed or replaced. I was very much interested of getting the 166 all black from therion now will backup. Was in love with the device look,,, 

Thanks again, was very helpful chat 

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