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raymiebear11

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Reply with quote  #1 
hey guys i have ran into a problem

sorry if this is in the wrong subject/thread.. i have a DNA 200 efusion when i plug my usb cable into the DNA 200  (ive tryed a few cables) it wont charge or  sync to EScribe.. i have checked the fuse (closed to red and black wireing that goes onto the li-po battey the fuse is Green..  any ideas what causeing this issue .. the Dna 200 does fire also when pressed.. cant be the fuse surely?..

many thanks and sorry again if ive posted on the wrong subject
retird

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Reply with quote  #2 
Is this a new device and has it charged and hooked up to EScribe before?
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raymiebear11

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Reply with quote  #3 
it's second hand but it isn't to long old.. don't think it's been sync before :/
retird

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Reply with quote  #4 
So it hasn't worked right since you got it?
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raymiebear11

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Reply with quote  #5 
It was working then it has stopped when you out the cable into the USB on the dna it doesn't charge or sync the fuse is green also... which is confusing me why it isn't doing anything but fire with whatever power is left in the lipo
retird

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Reply with quote  #6 
Has it ever charged or hooked up to EScribe since you got it or has it just fired using the power in the battery? It could be many things causing this so any other information you have may be helpful...
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raymiebear11

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Reply with quote  #7 
it used to charge I don't think it's ever bee hooked up to escibe since I got it does fire with whatever power is left in the battery there isn't much left mind you in it lol... everything has stopped working accept it fires when pressing the button.. if that helps
retird

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Reply with quote  #8 
So you downloaded and installed the latest version of EScribe to a Windows PC and the device won't connect to EScribe. Are the usb cables you have tried data/charge cables or just charge cables?  Do you have the original USB cable that came with the device? Will it charge now with an external charger (wall charger)?


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raymiebear11

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Reply with quote  #9 
yep installed escibe on to the laptop.. I have used a Samsung plug with Samsung s6 lead.. I don't have the original cable for the dna sadly.. it won't charge either when I use the plug into the wall and the Samsung s6 lead either... It's as if the USB on the dna isn't getting power at all
retird

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Reply with quote  #10 
What level does the battery meter show on the device?  If the battery get real low it will not charge at all and there is a process in EScribe that sometimes will get the battery to charge again...

How many other USB cords have you tried?  If there is something wrong with the usb connector of the device it won't connect to EScribe and there are other things that it could be also.

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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

raymiebear11

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Reply with quote  #11 
the battery has went to 0% I've tryed another 3 they are charging leads not sure if there data ones also.. yea it won't connect to escibe at all doesn't even make the sound on the computer when you plug the dna on to the USB lead :/..
retird

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Reply with quote  #12 
The battery may very well be too low where it won't charge at all... there is a recovery process in EScribe that sometimes works but without being hooked up to Escribe you can't use it. Since you don't get a usb connection sound on the computer you may have a driver issue.... Uninstall and reintall EScribe... What version of Windows are you running? 
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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

raymiebear11

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Reply with quote  #13 
yea is very low.. It's Windows 7 I have on the laptop.. is the green fuse okay so it's not blew or anything
retird

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Reply with quote  #14 
If it doesn't look discolored or deformed and it's all green chances are it's still good.   You can check it with as meter.   How long have you had this device?
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raymiebear11

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Reply with quote  #15 
yea looks fine then we'll so far so good I've had it for about a week now.. box etc with it... how do I go about doing this recovery maybe helping it charge the lipo.. if not only other way is charging the lipo externally :/
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