Evolv DNA Forum
Sign up Calendar Latest Topics
 
 
 


Reply
  Author   Comment  
Zerethon

Avatar / Picture

Junior Member
Registered:
Posts: 5
Reply with quote  #1 

New guy here, but not new to DNA200's (there's 5 sitting on my desk as i type this after exhausting all other options)


None of them will connect to my PC Now, no major updates, nothing. i've used every USB Port and MicroB cable i could find But my desktop refuses to allow the devices to connect. I Get the "No compatible devices found" Pop up

 

I've tried:

Reinstalling EScribe

Installing an older EScribe

Clean-installing alongside the above

Manually uninstalling the device driver, and then repeating the above

Doing the above, but rebooting after every install and uninstall.


My laptop still works fine, but my desktop completely refuses to connect to any one of my Devices, if plugged in, they still charge fine (thankfully) but i cannot use any of the Escribe features or reboot them

Escribe 1.0.42 and the version prior both have this issue. Any ideas? Specific Devices if anyone cares: Panzer DNA200 x2, VT200, Reuleaux DNA200 & A Custom DNA200 (Phoenix)

Zerethon

Avatar / Picture

Junior Member
Registered:
Posts: 5
Reply with quote  #2 

Problem sorted itself out, after some irony. Was able to update my 2 RX200's to 3.10 so i decided to give Escribe a shot after. Connected instantly with no problems.

Problem SEEMS to stem from the drivers used to connect to the DNA locking up when connected, but if you connect another USB Device like an updatable vape or a USB Drive, something that uses an on-the-fly driver, the system resets when it's installing or activating. Not totally sure. Someone else with a similar problem should try that or i will if this happens again.

brown2292

Junior Member
Registered:
Posts: 8
Reply with quote  #3 
Please explain how you got your DNA200 to connect. I am having the same problem but on my laptop. I am running windows 10, 64bit. I have already uninstlled the software and rolled my pc back. The escribe software downloads and installs fine but when I connect my DNA200 you can see it pull the drivers and charge, but when I try to connect the DNA200 to the program it says no device found. Any help would be greatful.
retird

Avatar / Picture

Administrator
Registered:
Posts: 1,187
Reply with quote  #4 
Is your USB cable a charge onlycable or a data/charge cable?  Make sure your usb cable can transfer data and not just charge.
__________________
I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

brown2292

Junior Member
Registered:
Posts: 8
Reply with quote  #5 
It is a data charge cable, it's the same cable that I use with my Samsung s6. I have also tried the cable that came with my mod.
retird

Avatar / Picture

Administrator
Registered:
Posts: 1,187
Reply with quote  #6 
See if this helps..... just a thought

Trouble detecting the device after you apply it, download and run the USBRemover.bat from:


https://www.dimensionengineering.com/software/USBRemover.zip

That will cause Windows to reinstall it the next time it is plugged in. This is a one-time thing and you shouldn't have to do it for any future firmware updates.

__________________
I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

brown2292

Junior Member
Registered:
Posts: 8
Reply with quote  #7 
I will try this and if it doesn't fix the problem I will repost. Thank you for you advice.
brown2292

Junior Member
Registered:
Posts: 8
Reply with quote  #8 
I have downloaded and executed the file and it is still not connecting. I have attached a picture of the error I am receiving also showing in the picture where the device is connected and charging.
ChunkyButt200

Avatar / Picture

Administrator
Registered:
Posts: 1,516
Reply with quote  #9 
worth a shot......try rebooting your comp and only start up escribe. that works for me when my comp won't recognize my dna boards.
__________________
1.21 JIGAWATTS............GREAT SCOTT!........WHAT THE HELL IS A JIGAWATT?
• I am not employed by nor do I represent Evolv Inc.  All opinions are my own, they are just opinion not fact and can be wrong •
Latest versions of EScribe: DNA 200 • DNA 75  Common problems
EVOLV HELP DESK - https://helpdesk.evolvapor.com/?a=add
LOST VAPE WARRANTY REPAIR - http://www.lostvaperepaircenter.com
brown2292

Junior Member
Registered:
Posts: 8
Reply with quote  #10 
I have tried that and still the same results
promod2000avenger

Member
Registered:
Posts: 34
Reply with quote  #11 
Brown.....
Your computer has corrupted drivers.
First try installing escribe on a fresh computer that has never had it installed.
Works every time.
BillW50

Avatar / Picture

Senior Member
Registered:
Posts: 754
Reply with quote  #12 
No, he/she is using a RX200 and trying to get Escribe to connect to it.
dwcraig1

Avatar / Picture

Administrator
Registered:
Posts: 1,248
Reply with quote  #13 
Quote:
Originally Posted by BillW50
No, he/she is using a RX200 and trying to get Escribe to connect to it.
I'm pretty sure we will see some more (RX 200's) posts in the future with the same problem.

__________________
I am not connected with and do not represent Evolv Inc. All opinions are my own. They are just opinions and may not be correct.
davidb07

Junior Member
Registered:
Posts: 3
Reply with quote  #14 
Boo non-Evolv RX200s.  I hope Evolv gets the injunction and steep licensing fees when its all over.
Previous Topic | Next Topic
Print
Reply

Quick Navigation:

Easily create a Forum Website with Website Toolbox.