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Umer

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Reply with quote  #1 
I've had this mod for about a month. All of sudden it stopped charging via USB. I've tried several cables. Still no affect. Got on evolv set that up. I have bought 9 batteries; thinking it was the batteries and also got a good deal. But still no difference. Please advise.

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retird

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Reply with quote  #2 
I see very few folks using LiFe-PO4 batteries ... screenshot 1 shows you are using them as opposed to Li-Po batteries.

Do you have an external wall charger to charge the DNA via USB... I assume you are using a computer to charge...

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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

Umer

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Reply with quote  #3 
Actually the batteries were selected on lithium polymer. Don't know why. Trying diffee things. But changed it researching several things. I have the LG H2 18650 mah 3000.batteries.
Umer

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Reply with quote  #4 
I have tried charging from via USB from wall charger as I have that made no difference as well.

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retird

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Reply with quote  #5 
Which device is this?
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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

Umer

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Reply with quote  #6 
It's thinkvape finder. I changed it back to the original as it was li-po. But makes no difference.

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retird

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Reply with quote  #7 
You might first contact the vendor you bought it from and then Thinkvape next..... Your issue can be caused by many things and could be device related as opposed to circuit board related..... I assume it still vapes and everything but charging works.......

You could also contact Evolv and start a ticket... they will guide you and they may ask you to send in the circuit board if they feel it is board related.... that's their call...

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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

Umer

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Reply with quote  #8 
I have contacted the vendor GearBest. They arent able to do nothing really. They are stating send the device back which will take close to a month to send and receive and then a month probably to get it back. At the time this happened I realized should've got it in the US vs China cause of shipping costs and unreliability depending on they receive the item.
Umer

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Reply with quote  #9 
How to contact thinkvape. I have opened a ticket over the weekend to evolv. It works great as opposed to charging from USB. That's one thing I am lost. Also it's a hassle flipping batteries; don't want to ruin the unit.
retird

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Reply with quote  #10 
FIND US
 
[BnWrwGV2-bt]
1003 room,Yuanxin Building,East of Baoan Blvd Wanfeng section,Shajing Street,Baoan District,Shenzhen,China.
Shenzhen, Guangdong
[klODKS5fNhJ]
@thinkvape
[oOfSsM_zvYq]
Call +86-13538164073, +86-755-36608354
 
[image]
ADDITIONAL CONTACT INFO
[j6RRNSQTuuG]
info@thinkvap.com
 

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I am not an employee of and do not represent Evolv Inc.  My opinions are just that and are not meant to be fact or even correct.

VapingBad

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Reply with quote  #11 
There is a GearBest account, but sadly since I told them they were welcome here to help customers and not just post offers when they created the account (I even went back channel to ensure it was an official account) more than a year ago they haven't taken us up on the offer Vapor.gearbest.com
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• I am not employed by nor do I represent Evolv Inc.  All opinions are my own, they are just opinion not fact and can be wrong •

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